What should you do when water damage occurs?

Dealing with water damage in your home can be a stressful and urgent situation. An emergency action plan is crucial to mitigate the damage, ensure safety, and start the recovery process efficiently. Here is a concise plan to guide you through such an event.

First, safety is paramount. Quickly assess the situation to determine if it’s safe to stay in the house. Look out for signs of structural damage, electrical issues, or contaminated water. If there are any doubts about safety, evacuate the premises and contact emergency services. If the source of water is from within the house, such as a burst pipe, immediately shut off the main water supply to prevent further damage.

Once it’s safe, call Eastern Restoration and Disaster at 919.946.2412. Although we will help through every step from this point forward here are a few additional steps you can take. Document the damage by taking photos or videos of all affected areas and items. This documentation is crucial for insurance claims and for contractors to assess the extent of the damage. After documenting, it is imperative to start removing water immediately. Our emergency rapid response team will arrive ready to stop further water damage to your home. Once the water damage is under control we will assess the situation and determine the best next steps.

Lastly, contact your insurance company as soon as possible to report the damage. They will guide you through the claims process and suggest the next steps. Hiring professional water damage restoration services is often necessary to properly clean, sanitize, and restore your home to its pre-damage state. As a professional, we can also help identify and mitigate any potential health hazards, such as mold growth, which can occur if water damage is not adequately addressed.

Remember, acting swiftly and safely when you discover water damage can significantly reduce the impact on your home and health.